Although I LOVE Popeyes Chicken I have avoided this place more than I visit because of bad customer service.
However, as a former Customer Service Manager with many different companies, Raj’s Outlook was very welcoming and reassuring!!!
His reply NO, I can give you a small drink that’s all. I PAID EXTRA FOR 2 Breasts and I’ve noticed I always do this yet they include a half cut breast and then a regular size breast ALL THE TIME … I have gone to this location in Manteca, CA on and off since opening day and I ACTUALLY have pictures of opening day somewhere.
I would like some feed back or some type of answer back from anyone in corporate or otherwise…sincerely an unsatisfied emplyee… I called and spoke to Alfonso all he could do is say I’m sorry you can come back and I’ll fix it. Then I had to ASK for some type of compensation for having to drive all the way back, I asked for another small fry because my fries were actually cold although I didn’t complain originally and a small drink for my time and the inconsideration.
she came out and tasted it and told me” no it was not”. I drank unsweetened tea every shift, I drank Popeye’s tea every time I have been there.
Today it was sour-Bitter-disgusting pick which ever adjective you wish.
Tagged as: popeyes complaints, popeyes corporate address, popeyes corporate headquarters, popeyes corporate office, popeyes corporate office address, popeyes corporate office email, popeyes corporate office fax, popeyes corporate office phone, popeyes corporate office phone number, popeyes customer complaint desk, popeyes customer complaints, popeyes head office, popeyes headquarters, popeyes home office, popeyes main office The best chicken in all of the USA, so why all of a sudden small pieces? Please give us chicken pieces like you did in the beginning and how about another Pop Eyes in each end of Town, Perrysbutg, Maumee, Sylvania and the East Side of Toledo…what a welcoming site that would be…. Reply I WENT TO POPEYES YESTERDAY EVENING, I STOOD AT THE COUNTER FOR CLOSE TO 15 MINUTES BEFORE ANYONE WOULD TAKE MY ORDER, THE PLACE WAS FULL OF EMPLOYEES TALKING AND STANDING AROUND, BUT DIDN’T WAIT ON ME, THEN SOMEONE TOOK MY ORDER, AND I WAITED OVER 30 MINUTES AND IT STILL WAS NOT READY, AT THAT POINT I GOT A REFUND AND LEFT, BUT ON TOP OF ALL THAT THE MANAGER SAID HE WAS SORRY WITH VERY LITTLE FEELING, IT WOULD HAVE BEEN NICE IF HE WAS SINCERE AND OFFERED ME A SODA OR SOMETHING WHILE I WAITED, BUT HE DIDN’T REALLY CARE #12294 10545 PAGE AVE GENERAL MANAGER CHRIS NAVA Reply Wow. Customer is always right, make the customer happy, or you will have no customer. If there is no Quality Control on the product, filling orders, dealing with customers, being polite, timely in response to problem resolving, you will be out of business soon. The employee at the window took my money no reciept back then hands me my coke and the box didn’t say a word to me I sat there for a long time no straw finally got tbat then went home to eat no napkin or silverware the 2 sides weren’t even half full and chicken leg was so small.
How disappointed to drive from one end of town to the only Pop Eyes in Toledo, Ohio and find the chicken extremely small pieces….exactly one bite from each piece of thigh! I was hoping to have a response right away to my complaint, but it appears Popeye’s feels no compunction to handle their customer service problems. I was treated like dirt at the window, on the phone, and now by corporate. The employee was the rudiest I have seen in a long time.